TDFHT is committed to improving health and well-being through accessible primary health care services and education programs delivered by an interdisciplinary team.
Applications are now being accepted for a
MEDICAL OFFICE ASSISTANT
TEMPORARY PART-TIME (20 hours a week)
The Tilbury District Family Health Team (TDFHT) is seeking a motivated and detail-oriented Medical Office Assistant to join our team on a temporary part-time basis. The Medical Office Assistant is responsible for ensuring efficient and appropriate operation of the TDFHT. The Medical Office Assistant provides administrative support for the team as required in a professional and friendly manner, thus contributing to the efficient and effective care of patients. This role is crucial in ensuring that our office runs smoothly during evening and weekend hours. (Hours required to work for this position are Monday to Thursday: 4:00 PM – 8:00 PM and Saturday: 8:00 AM – 12:00 PM)
Qualifications: Office Administration Certificate – Medical, 2-5 years related experience, preferably in a healthcare setting, Proficiency in the use of computers and various software applications – Accuro is an asset, Knowledge of medical terminology and clinical procedures, As a condition of employment, a vulnerable sector police clearance is required and you are required to submit proof of COVID-19 vaccination.
For a full description of the role and qualifications see www.tdfht.ca
TDFHT is a multi-site health care facility.
Interested candidates should submit a resume and cover letter to:
Amber Nead
Human Resources and Finance Manager
Tilbury District Family Health Team
22 Mill St. West, P.O. Box 760,
Tilbury, ON, N0P 2L0
Fax: 1-866-813-7457
Email: anead@tdfht.ca
Closing date: September 2, 2024 @ 9 AM
Ability to communicate in both official languages is an asset.
Only applicants selected for an interview will be contacted.
POSITION DESCRIPTION
Job Title: Medical Office Assistant
Reports to: Medical Office Lead on Behalf of the Executive Director
Status: Temporary Part-time (Hours are Monday to Thursday: 4:00 PM – 8:00 PM and Saturday: 8:00 AM – 12:00 PM)
Date: August 2024
Summary:
Medical Office Assistant is responsible for ensuring efficient and appropriate operation of the Tilbury District Family Health Team (TDFHT). The Medical Office Assistant provides administrative support for the team as required in a professional and friendly manner, thus contributing to the efficient and effective care of patients.
Accountability:
This position reports to the Medical Office Lead.
Duties and Responsibilities:
• Receives patients, answers telephones, this includes patient scheduling and patient call backs.
• Enters accurate and pertinent patient information into the Electronic Medical Records
• Prompt attention to clinical and physician/provider requests and physician tasks
• Handles correspondence, arranges and notifies patients of specialist appointments and laboratory services, referrals, books tests and handles correspondence regarding Rx medical prescriptions
• Document scanning and document faxes indexing into patient medical records
• Manages patient information in a confidential and professional manner
• Insurance claim management and third party billings
• Compliance with special medical regulation required
• Supports programs and services in program preparation and delivery and proposal management – researches, complies and provides information to interdisciplinary team members to assist in their program planning activities
• Patient enrollment specialist / Ongoing roster project
• Bookings for drug representatives and lunches
General Responsibilities:
• Works in a manner that preserves privacy and confidentiality.
• This person will be highly organized and able to multitask
• Works in a manner that incorporates health promotion and determinants of health.
• Contributes to the Team’s work by participating in meetings and on committees.
• Contributes to the positive image of the organization. This includes: Maintain a positive job attitude and working relationships with people inside and outside of the organization.
• Demonstrates willingness to assist others in a team-orientated environment.
• Uphold TDFHT policies and procedures
Qualifications and Education:
• Office Administration Certificate – Medical.
• Two to five years related experience, preferably in a health setting.
• Proficiency in the use of computers and various software applications, – Accuro is an asset
• Knowledge of medical terminology and clinical procedures
Conditions of Employment:
• Office Administration Certificate – Medical.
• Proof of COVID-19 vaccination
• As a condition of employment, a vulnerable sector police clearance is required
• Due to the nature of the position, flexible hours are required including evenings until 8:00 p.m. You may also be required to work out of either of our office in Chatham or Tilbury.